McIntosh Controls Return Policy

At McIntosh Controls Inc., customer satisfaction and product quality are our highest priorities. Every product we ship is built and inspected to meet our exacting standards for performance and reliability.

No Returns or Exchanges

Due to the specialized nature of our products, we cannot accept returns or exchanges once an order has been shipped. We encourage all customers to carefully review their order details, specifications, and requirements before completing a purchase.

Damaged or Defective Items

All items are thoroughly tested and inspected prior to shipment. However, if your order arrives damaged or defective due to shipping or manufacturing issues, please contact us within 7 days of delivery at 973-433-4700.

Our team will promptly review your claim and determine the appropriate resolution, which may include a replacement or credit, depending on the circumstances.

Need Assistance?

If you have any questions regarding your order or our return policy, please contact our customer service team before placing your order. We’re here to ensure you receive the right solution for your application.